MINI BIKE KIT PHOENIX AZ FREE

So the cashier consults who I presume is his superior, and comes back with too bad, so sad, no receipt no return. The item is unopened, undamaged, in its original packaging, with a Bike Barn price tag prominently front and center. The living creature has to come before the inanimate object, so I went back to Bike Barn and told them the gospel truth. Yesterday, I learned that in order to keep my cat, he needs a round of vaccines, for $21. Two days ago, I purchased a Shimano road shift cable set for $22.99.

MINI BIKE KIT PHOENIX AZ FREE

Instead, they dialed up their Sram rep and within a matter of minutes had Sram sending the parts directly to their shop (again, not the one I purchased it from) free of charge! The parts arrived by the end of the week, and when I went in to pick them up, they remembered me and my name!īike Barn goes the extra mile to deliver friendly, personal service and theyve earned a future customer out of me. They could have very easily told me to contact the bike shop (that I spent a lot of money at) about getting the missing spacers. Either the bike shop I purchased everything from sent me a Sram crank with parts missing, or Sram shipped it to them that way. I explained that the spacers werent included in my shipment.

Upon inspection, they noticed several spacers were missing. However, something didnt look quite right with the bottom bracket so I took it to Bike Barn for some advice. I recently built up a new road bike that I purchased through a bike shop in the midwest. They will be getting nothing further from from me save bad press.Īll other bike shops should strive to match Bike Barns customer service. Very different from the conservative second time out ride I took my buddy on. This is a $2800 specialized mountain bike (as evidenced by the hold you put on his credit card) thats intended purpose is for a skilled rider to put it through it paces. As an long time mountain biker and owner of several high end mountain bikes through the years I can tell you there is no way my friend did damage to your bike at our conservative pace. Shame on you Bike Barn! What a terrible way to introduce someone to the cycling community, and a worse way to represent Specialized. My buddy not knowing much about bikes actually started feeling like he had done something wrong.

According to my strava we had a pretty mellow night.12 miles with an 8 mile per hour pace. They than proceeded to accuse him of being, 'too hard on the bike' and started to threaten to charge him for the damage. Long story short it turned out the back rotor was rubbing because the rear thru axle was loose and the front rotor was in fact warped. I told him he should mention the challenges we had as they should not be letting a bike go out like that. I got them adjusted as good as I could and we rode on and finished the night. Both brakes were fairly loose and upon adjusting realized the front rotor was most likely warped, and assumed the same for the back. By a little over halfway through the ride we had a little road jaunt again and I could hear that the front was rubbing worse and now the back was rubbing. On the way out I could hear his Front brake rubbing ever so slightly, but wasnt bad enough to stop.

My buddy rented a bike from Bike Barn for the ride last night.

Mini bike kit phoenix az